Privacy policy.

# Privacy Policy

Effective Date: July 30, 2026

At Melden's Cleaning Services LLC ("Melden's Cleaning Services," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, request services, or communicate with us.

## Information We Collect

We may collect the following information:

### Personal Information

When you contact us, request a quote, schedule service, or subscribe to communications, we may collect:

* Name

* Email address

* Phone number

* Service address

* Billing information (when applicable)

* Any information you voluntarily provide

### Automatically Collected Information

When you visit our website, we may automatically collect:

* IP address

* Browser type

* Device information

* Pages visited

* Date and time of your visit

* Website usage statistics through cookies and analytics tools

## How We Use Your Information

We use your information to:

* Provide cleaning services

* Schedule appointments

* Prepare estimates and invoices

* Respond to questions and customer support requests

* Send appointment reminders and service updates

* Improve our website and customer experience

* Process payments

* Comply with legal obligations

## Text Messaging (SMS)

If you choose to receive text messages from Melden's Cleaning Services, we may send appointment confirmations, reminders, scheduling updates, customer support messages, and other service-related communications.

Message frequency varies based on your interactions with us.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Your mobile phone number and consent to receive text messages will never be sold or shared with third parties for marketing purposes.

## Sharing Your Information

We do not sell or rent your personal information.

We may share information only with:

* Payment processors

* Website hosting providers

* Scheduling or customer management software providers

* SMS messaging providers used to communicate with customers

* Government authorities when required by law

All service providers are expected to protect your information and use it only for providing services on our behalf.

## Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

You may disable cookies through your browser settings; however, some website features may not function properly.

## Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

## Data Retention

We retain personal information only as long as necessary to:

* Provide requested services

* Maintain business records

* Meet legal, accounting, and tax obligations

* Resolve disputes and enforce agreements

## Your Privacy Rights

Depending on your state of residence, you may have the right to:

* Request access to your personal information

* Request corrections

* Request deletion of your information

* Withdraw consent for certain communications

* Opt out of marketing communications

To exercise these rights, please contact us using the information below.

## Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

## Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

## Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised Effective Date.

## Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Melden's Cleaning Services LLC

Bullhead City, Arizona

Phone: 928-235-2346

Email: meldenscleaning@outlook.com

We will make every reasonable effort to respond promptly to your privacy-related inquiries.